(Frequently asked questions about the
Defense Enrollment Eligibility Reporting System)
Affected by DEERS?
it for Me?
What do I
have to do?
How do I
change my address?
What Is DEERS?
DEERS is the Defense
Enrollment Eligibility Reporting System. It is a
computerized information service linked by an extensive
voice and data communications network to Uniformed
Services installations. DEERS is used to verify and
confirm the eligibility for those individuals receiving
Uniformed Service benefits.
Who Is Affected By
Everyone in the
Uniformed Services-Army, Air Force, Navy, Marine Corps,
Coast Guard, the Commissioned Corps of the Public Health
Service, and the National Oceanic and Atmospheric
Administration. DEERS is used to verify and confirm
eligibility for those on active duty, retired, family
members, surviving family members, Guard/Reserve
personnel who are activated for a period in excess of 30
days, and other special categories of people who qualify
What's In It For
DEERS helps the
Department of Defense get the most out of the dollars
Congress provides for your benefits. That is because
DEERS is used to forecast and allocate resources for
building and staffing your hospitals, schools, and
commissaries, while also providing the means by which
individuals are granted access to these facilities.
DEERS also screens ineligibles, assuring that resources
are available for people like you, who have earned their
What Do I Have To Do?
If you are:
- An active duty
service member or the family member of an active
duty service member. The Uniformed Service
automatically enrolls all persons on active duty.
All eligible family members of active duty
personnel, including children under age 10, must be
enrolled in DEERS by their military sponsor through
their Uniformed Service personnel office.
- A member of the
National Guard or Reserve on active duty under
orders that specify a period of more than 30 days.
The sponsor must complete a DD Form 1172
Application For Uniformed Services Identification
Card DEERS Enrollment for eligible family
members through a service center for processing.
- A member of the
National Guard or Reserve not on orders that specify
a period of active duty for more than 30 days. The
sponsor must pre-enroll all eligible family members
in DEERS so that in the event of a general
mobilization, family members eligibility can be
confirmed immediately. In the 90-day period
preceding a sponsor's 60 birthday, which marks his
or her entitlement to retirement pay and other DoD
benefits, the sponsor is automatically enrolled by
his/her Service. The sponsor must then enroll all
eligible family members.
- A retired service
member entitled to retirement pay or the family
member of someone who is, the Uniformed Service
enrolls the sponsor automatically in DEERS. The
sponsor must enroll all eligible family members,
regardless of age. Retired sponsors can enroll their
eligible family members at any Uniformed Service
- A surviving spouse
or eligible surviving family members have the
responsibility to enroll themselves in DEERS at any
Uniformed Service personnel office.
spouses have the responsibility to enroll themselves.
Initial DEERS enrollment must be accomplished by the
sponsor's parent Uniformed Service.
How do I change my
Change Your DEERS Address
Note: Don’t forget the “s” in the hhtp or you will not
be able to get on the site.
Or you can e-mail
address changes (including address changes for
geographically separated family members) to the Defense
Enrollment Eligibility Reporting System (DEERS) data
base. The e-mail address for DEERS is:
DEERS recommends that
you use all lower-case letters when typing the e-mail
Your e-mail should include the following:
- Sponsor's name and
Social Security Number;
- The address change
you want to make
- Names of other
family members affected by the address change
- Effective date of
the address information
- Your telephone
number and area code (if available).
Other information, such
as the addresses for geographically separated family
members mentioned earlier, will be processed if you
The DEERS mail box has been available for use since Jan.
The e-mail address is an alternative for updating your
mailing address information.
If you don't have internet e-mail, here are other ways
to update your records in DEERS:
· Initiating a request through your nearest military
· Calling the DEERS Support Office at one of its
1-800-334-4162 (California only)
1-800-527-5602 (Alaska and Hawaii)
1-800-538-9552 (all other states)
The best time to call
the DEERS Support Office is 9 a.m.-3 p.m., Pacific Time,
Wednesday, Thursday or Friday, to avoid delays;
· Faxing address changes to (408) 655-8317;
· Mailing the address-change information to the DEERS
Support Office, ATTN: COA, 400 Gigling Road, Seaside, CA
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